This issue came up the other day when attempting to get Exchange 2010 ActiveSync profile set up with an iPhone. The behavior was the phone would read the account information and act like it was ready for you to start syncing but when you went into the Mail app, it would say cannot get mail. It turns out this is a very simple permissions issue of the user account not inheriting permissions. This article does an amazing job of explaining it.
Google has a ginormous pair of pants. No matter how much you tell it to stop eating, it just keeps getting bigger and bigger. When I was maybe 8 years old, I recall signing up for a Gmail account. This was just after you could sign up without having to have an invitation to do so (yeah, it wasn’t public before, it was invitation only). After signing up, I thought it was plain compared to Yahoo! and I didn’t like the interface. It was the most basic HTML you’ve ever seen (and can still see if you click the link in your Gmail while it’s loading). Over time, I saw chat get added, new tools become available. The interface got a serious face-lift (and has since seen yet another face-lift with even more simplicity). It’s an ever evolving product of products.
The most amazing additions in my opinion were some things by the names of Google Docs and Google Sheets. What’s not to love? As an IT guy, I’m absolutely in love with the fact that it’s browser based (less worry of installing apps), it’s feature rich and getting better all the time. It’s affordable with a Gmail address – FREE and even cheaper than Office365 at just $5 for a basic user. Hosted email, free Office Suite, Drive online storage? How can you really go wrong?
Now admittedly for the power Excel users, you may find some limitations. Even some Word features are lacking a bit. Even still, I don’t take back my comments above about the benefits. I’ve seen bugs in Microsoft Office products that I never see in Google’s suite of products. The products continue to grow. For the fact that it’s purely browser based as well blows me away. So I’ll walk away to buy Google another box of Twinkies to help maintain that large pant size because the days of installing Microsoft Office on hundreds of PCs is dwindling away into a browser based world. And for those true Microsoft Die Hards, the free Office online still does a great job and stacks up nicely against the Google “Office Suite”. They’ve done a great job at carrying that same look and feel of their offline product into the web browser.